Applies to Infiniti v8.1 or later
Infiniti now extends an organization's capabilities to analyze their operations by integrating with and leveraging Google Analytics to capture usage data. Data captured includes usage of different Infiniti projects/forms across domains, user’s flow, user’s geographic location, events and activities.
How to integrate with Google Analytics
The Infiniti administrator needs to set up a Google Analytics account and configure it according to the Google Analytics setup procedure.
Then they will add the Google Analytics Tracking ID into the Google Analytics Tracking Code field in the Settings section of Infiniti Manage, then Save.
In order to track across different domains, refer to Google Analytics help on how to “Set up cross domain tracking”.
What metrics are available in Google Analytics
Once the Google Analytics Tracking ID is saved into Infiniti, the Google Analytic starts to collect data. Utilize all the diverse Google Analytics functions to analyze the data. Most importantly, get familiar with what Google Analytics can offer in term of dimension and metrics.
The standard data are:
- Who and when users access Infiniti Homepage and Infiniti Projects
- Events tracking of users navigation or usage flow
- Granularity down to Projectname, Pagename, submitted, workflow state
Some of the useful metrics are, but not limited to:
- Users’ location and related sites metrics
- Users’ flow and users’ behavior
- Event flow and usage behavior
- Total event per defined period and related page
User’s location and related sites metrics – breakdown of the number of users per location – country, region or city of choice and related sites metrics scale accordingly
Users’ flow and users’ behavior – Individual user interactions through a process, pattern of interactions, and drop-offs.
Event flow and usage behavior – outline all the possible event flows enable analysis of usage behavior; summary of possible work flows
Total event per defined period and related pages – outline the events and the related pages; able to analyze the traffic
There are many more dimensions and metrics in Google Analytics can be used to analyse the Infiniti data.
interoperability google analytics integrate tracking id event flow usage behavior
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