32-bit components or modules will not run on 64 bit versions of IIS

Troubleshooting - Applies to Infiniti v8.0 onwards

The Intelledox platform will run on both 32-bit and 64-bit versions of IIS on MS Windows Server 2008+, however some older 3rd party integration components (such as OLEDB drivers or TRIM SDK) can only be run under 32-bit configurations, for such situations you can configure IIS to enable the 32-bit components to run.

Windows Server 2008+

Set the ‘Enable 32-Bit Applications’ option to ‘True’ on the Application Pool running the Intelledox Produce/Manange Applications.