Troubleshooting Applies to Infiniti v8.0 or later. 

When trying to open designer the follow error message will appear, refer image below

Designer requires click-once to launch from the browser, it’s built into IE but not into most other browsers.

If it is installed on the PC you can change your browser to Internet Explorer and you will then be able to open Design.

From Infiniti v9.3 or later a web specific Design is available. This will run in all modern browsers.

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Design not loading