Original Text is Left in Bookmark When Answer is not Present (e.g. Blank, Null, Empty Missing etc.)

Applies to Infiniti v8.1 or later

Problem

If for some reason an answer (possibly from a data source) is not present then Intelledox will not attempt to update the document bookmark. Occasionally this may leave unwanted placeholders in the document as in the following image:

Solution 1

Create Validation rules so the answer must have a value.
Note: validations can be set against User Prompt and Data Source questions

Solution 2

Use Gap Bookmarks to hide unwanted text/paragraphs/sections

Solution 3

 

Use bookmarks that don’t contain text, so they don’t leave any unwanted text when a value is not present.

 

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Keywords

 

original text bookmark answer not present blank null empty missing