Mobile app error - “mobile app module license not found”

Applies to Infiniti v8.0 or later
 
If you are using a mobile app and receive the following error “mobile app module license not found” Please check the following:
  • The version of Infiniti - Version 8.x.x.x(e.g. 8.6.3.3) is required
  • That you are licensed to use the mobile app on this particular server
If the above two are correct, then ensure that the user that you are logging in with is in the "Mobile app group".
 

 

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