Troubleshooting - Applies to Infiniti v8.0 or later.
As Design launches a separate process (outside of Internet Explorer), it doesn't keep the credentials required to authenticate to your environment’s proxy server.
There are a couple of ways to overcome this:
Add a rule in the proxy to allow anonymous authentication to the website (e.g. http://intelledox.com)
Add an entry to the machine.config for the machines that will need to run Design. Detailed below:
Add the following to the machine.config file at:
<defaultProxy enabled="true" useDefaultCredentials="true"/>
The <configuration> tag is already present, so you just need to add the inner nodes.
For more information see this article: http://msdn.microsoft.com/en-us/library/kd3cf2ex.aspx
Design won't open